Policy

1. OUR RIGHTS- We reserve the right to refuse service to anyone

2. PRICING – ALL prices quoted are subject to change without notice

3. YOUR RIGHTS- Your stay at our salon is important to us. If you would like to try another nail technician, please let us know. All of our technicians would be glad to accommodate you.

4. SERVICES 
· As soon as you have walked out of the salon door that means you have accepted and are happy with the service(s) provided. We will not be responsible for any infected nails, any reactions or burnings due to the services. All our tools and equipment are thoroughly disinfected!

· When the service is completely done, within 24 hours, if you change your mind to do another color, you have to pay an additional 60% of the 2nd set!

· We love what we do and guarantee our nail enhancement services for 3 days. In the event you lose a nail or lifting occurs within the first 3 days, we will repair it free of charge. This guarantee applies only to clients who use our services and not from another salon/spa.

5. METHOD OF PAYMENT-
· We accept all Major Credits Cards
· Cash
· Gift Cards
· No personal checks or Money Order

6. REFUND- A refund cannot be given on any products or services. If you are unsatisfied with a service, please let us know and another technician would be glad to accommodate you. All items purchased are final and non-returnable

7. GIFT CARDS-
· Gift Cards do not include gratuities.
· Gift Cards are non-refundable.
· Gift Cards cannot be combined with any other discount or special, unless otherwise stated.

8. APPOINTMENTS- Although we do take walk-ins, booking appointments in advance is recommended to ensure your preferred date and time. Credit card is required for reservations of parties of 5 or more

9. CANCELLATION-For all services, we require 24 hours notice

10. LATE ARRIVAL- If you arrive late, your service may be abbreviated.
Clients should arrive 15 minutes prior to your appointment.
Regardless of the length of the treatment actually given, you will be billed for 100% of the amount of the services reserved.

11. Waxing Policy: We will not be responsible for any allergic reactions or burning due to waxing on clients who have sensitive skin or are using any acne medications/cream

12. MEDICAL CONDITIONS & SPECIAL NEEDS- Prior to receiving your services, please inform us about any special needs or medical conditions diabetes, pregnancy, injuries, allergies or disabilities. This will help customize your service to ensure the highest satisfaction and benefits.

13. SKIN CONDITIONS- If you have any skin condition such as sunburn, rashes, or fungus please notify the manicurist. In addition, we will not be responsible for any allergic reactions or burning due to waxing on clients who have sensitive skin or using any acne medications/ cream

14. MINIMUM AGE- The minimum age for massage therapy and facial is 18.

15. CHILDREN- We love children. However, we use sharp implements during service and do not want anyone to be injured while visiting Healthy Nails Spa, especially a child. Children should only be in the salon if they are receiving a service and must be supervised at all times. If you must bring your child with you, children must be seated in the waiting area at all times.

16. CELLULAR DEVICES- In order to achieve a serene and relaxing atmosphere, please silence all cellular devices and keep all phone calls to a minimum

17. PROPERTY DAMAGE- We are not responsible for any personal properties that are damaged, lost or stolen, or left behind

18. PETS- Pets are prohibited, expect certified support animal